Frequently Asked Questions:
1. Why
is Gigabyte Express so fast? Routers and long distances introduce delay, and
the IP protocols popular today don't cope well with this delay on high speed (megabit)
connections. A satellite link usually has a ping time of over 600 milliseconds. In
addition to testing our products over satellite delays, Niwot has also licensed the
STAC™ compression algorithm, and integrates it into the Gigabyte Express file
transfer application.
To experience the blazing
performance of Gigabyte Express, you will need:
- High Speed
Internet Connection -- The higher your connection speed the better!. We
recommend you test Gigabyte Express with an ISDN, xDSL, cable modem or T1
connection. (Performance improvement with a standard dial-up connection is nominal.)
- Gigabyte Express
on Both Computers - Gigabyte Express must be installed on both the sending and
receiving computers. Our Free Trail software may be tested with our Gigabyte Express
Test Site on the Internet, or you may install Gigabyte Express Demo on up to three
machines for testing purposes.
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2. Is
your software required at both ends? The on-the-fly compressor requires an
on-the-fly decompressor at the other end, so we need Gigabyte Express at both ends of the
connection.
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3. Are
you FTP compatible? You may run an FTP server (and an FTP client) on the same
machine at the same time as you are running Gigabyte Express. Gigabyte Express does not
talk directly with or interfere with FTP.
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4.
What is a Link Rate Governor? Gigabyte Express is so fast it can "fill
up the pipe". The Link Rate Governor allows you to limit the amount of bandwidth
consumed by Gigabyte Express, so other applications can still use the link.
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5. Do
we need special hardware to run Gigabyte Express? Gigabyte Express is a
software product. It runs on Windows
2000/2003/NT/XP/98/Me and Macintosh platforms
with Internet Protocol connections. Windows 200X, XP, and NT can best make use of Gigabyte Express 5's RELIA transport. Windows 2000 and Me can best make use of Gigabyte Express 5's RFC 1323 support.
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6.
What are the firewall requirements? To initiate a Gigabyte Express connection
the dialer uses a port in the ephemeral range (1024 to 5000 on Windows and Mac prior to OS 9,1024 to 65535 on Mac OS9 and later) to establish a TCP connection to the
answering station's port 167. A second TCP connection is established between a dialer port
in the ephemeral range and an answer port (On GBX for Windows later than 2.94 this second answer port may be one per answer session starting at a user specified port (32780 suggested))
(On GBX for Mac and GBX for Windows 2.94 and earlier this is an ephemeral port on the answering station).
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[The Company]
Gigabyte Express™
Niwot Networks, Inc.
721 9th Ave
Longmont, Colorado 80501
1-800-657-3278
Phone: 303-772-8664
info@gigabytex.com
